Privacy Policy

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned.

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number and expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications from the Site

After you place an order with us we may send you occasional email newsletters and announcements for special deals and promotions. You may also sign up for these emails on our newsletter registration page.

Newsletters

If you wish to subscribe to our newsletters, we will use your name and email address to send the newsletters to you. Out of respect for your privacy, we provide you a way to unsubscribe at www.solesportsrunning.com/newsletter-subscription.htm.

Profile

We DO NOT Share Personally Identifiable Information with Third Parties.

Agents

We use an outside credit card processing company (Authorize.net) to bill you for goods and services. Authorize.net does not retain, share, store or use personally identifiable information for any other purposes.

Choice/Opt-out

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us or you may contact us at (800) 698-8222 or (480) 522-2475.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We also use a third-party tracking service called Google Analytics that uses cookies and log files to track non-personally identifiable information about visitors to our site.

We do not link this automatically-collected data to personally identifiable information.

Clear Gifs

We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see Choice and Opt-out.

Security

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Contact Us

If you have any questions or suggestions regarding our privacy policy or security policy, please contact us by email, by phone at (800) 698-8222 or (480) 522-2475 or by mail at 1006 E Warner Rd Ste 104, Tempe, AZ 85284.